Literaturnachweis - Detailanzeige
| Autor/in | Rodriguez, Manuel A. |
|---|---|
| Titel | Cash Is King--How OBM Helped a North American Telecommunications Organization Obtain $76 Million in Receivables |
| Quelle | In: Journal of Organizational Behavior Management, 31 (2011) 3, S.163-178 (16 Seiten)
PDF als Volltext |
| Sprache | englisch |
| Dokumenttyp | gedruckt; online; Zeitschriftenaufsatz |
| ISSN | 0160-8061 |
| DOI | 10.1080/01608061.2011.589733 |
| Schlagwörter | Telecommunications; Business; North Americans; Leadership; High Achievement; Money Management; Accounting; Job Performance; Improvement; Administrative Organization; Industrial Psychology; Personnel Management; On the Job Training; Teamwork; Success |
| Abstract | Imagine a freshly formed team of people who are new to their jobs, assigned by top leadership to meet very ambitious targets in the mission-critical department that collects aged (past-due) payments from the company's largest accounts ... (cue "Mission Impossible" theme). At a large telecommunications company in North America, the Senior Leadership Team led an effort to increase collections of aged receivables on its top accounts by $50 million from the previous year. Using OBM techniques, they surpassed the $50 million goal, reaching $76 million. The team also lowered the Days Sales Outstanding (DSO) by 8.5 days. (Contains 4 figures and 1 table.) (As Provided). |
| Anmerkungen | Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals |
| Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
| Update | 2017/4/10 |
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