Literaturnachweis - Detailanzeige
Autor/inn/en | Devine, Christopher; Paladino, Emily Bounds; Davis, John A. |
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Titel | Chat Reference Training after One Decade: The Results of a National Survey of Academic Libraries |
Quelle | In: Journal of Academic Librarianship, 37 (2011) 3, S.197-206 (10 Seiten)Infoseite zur Zeitschrift
PDF als Volltext |
Sprache | englisch |
Dokumenttyp | gedruckt; online; Zeitschriftenaufsatz |
ISSN | 0099-1333 |
DOI | 10.1016/j.acalib.2011.02.011 |
Schlagwörter | Academic Libraries; Reference Services; Synchronous Communication; National Surveys; Job Training; Competence; Training Methods; United States |
Abstract | The first comprehensive national survey of all academic libraries in the United States which were conducting chat reference service was carried out to determine: what practices were being used to prepare personnel for chat reference service, what competencies were being taught, how and why training practices may have changed over time, and what modifications to current training practices were anticipated in the future. (As Provided). |
Anmerkungen | Elsevier. 6277 Sea Harbor Drive, Orlando, FL 32887-4800. Tel: 877-839-7126; Tel: 407-345-4020; Fax: 407-363-1354; e-mail: usjcs@elsevier.com; Web site: http://www.elsevier.com |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
Update | 2017/4/10 |