Literaturnachweis - Detailanzeige
Autor/in | Hill, Jane |
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Titel | People First: A New Zealand Approach to Staff, Structure and Service |
Quelle | In: Journal of Access Services, 5 (2007) 1-2, S.11-18 (8 Seiten)
PDF als Volltext |
Sprache | englisch |
Dokumenttyp | gedruckt; online; Zeitschriftenaufsatz |
ISSN | 1536-7967 |
Schlagwörter | Public Libraries; Foreign Countries; Library Administration; Library Personnel; Organizational Change; Change Strategies; Program Descriptions; Library Development; Library Services; Staff Development; Administrative Organization; Program Effectiveness; New Zealand (Wellington) |
Abstract | This article uses Wellington City Libraries as the basis for a case study of a future-focused, reorganized staffing structure in a public library network. It covers the change from why, how, departure from a building-based hierarchical structure, new staff and line responsibilities, union involvement, implications for staff training to culture and customer service. (Contains 4 notes.) (As Provided). |
Anmerkungen | Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
Update | 2017/4/10 |