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Autor/inn/enBaird, Jeanette; Gordon, George
TitelBeyond the Rhetoric: A Framework for Evaluating Improvements to the Student Experience
QuelleIn: Tertiary Education and Management, 15 (2009) 3, S.193-207 (15 Seiten)Infoseite zur Zeitschrift
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Spracheenglisch
Dokumenttypgedruckt; online; Zeitschriftenaufsatz
ISSN1358-3883
SchlagwörterQuality Control; Foreign Countries; Student Experience; Case Studies; Educational Improvement; Program Effectiveness; Program Evaluation; Evaluation Methods; Risk Management; Improvement Programs; Student Improvement; Models; Program Descriptions; Educational Quality; Australia; United Kingdom (Scotland)
AbstractA framework is described to assist institutions in evaluating the extent to which activities described as "quality improvements" or "quality enhancements" are likely to directly improve the student experience. The framework classifies ways of improving the student experience into "coaching improvements", "umpiring improvements", and "facilities improvements", while also considering the location of improvements along a "risk avoidance--quality assurance--quality enhancement" continuum. The utility of this framework is explored through case studies of sector-wide initiatives in Scotland and Australia. If used to stimulate internal discussion, the framework can help institutions to better balance their efforts to improve the student experience. (Contains 1 figure.) (As Provided).
AnmerkungenRoutledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals
Erfasst vonERIC (Education Resources Information Center), Washington, DC
Update2017/4/10
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