Literaturnachweis - Detailanzeige
| Autor/in | Johnson, Wendell G. |
|---|---|
| Titel | LibQUAL+ and the Community College Library |
| Quelle | In: Community & Junior College Libraries, 14 (2007) 2, S.139-150 (12 Seiten)Infoseite zur Zeitschrift
PDF als Volltext |
| Sprache | englisch |
| Dokumenttyp | gedruckt; online; Zeitschriftenaufsatz |
| ISSN | 0276-3915 |
| Schlagwörter | Community Colleges; College Libraries; Library Services; Library Development; Institutional Research; User Needs (Information); User Satisfaction (Information); Surveys; Delivery Systems |
| Abstract | Community colleges can use market surveys to better understand the delivery of library services from the standpoint of the end user. One such survey, LibQUAL+, measures library service in three dimensions: 1. Affect of Service (patron interaction with library staff); 2. Information Control (availability of needed resources and ease of accessing); and 3. Library as Place (the physical environment). Waubonsee Community College in Sugar Grove, Illinois, used LibQUAL+ in 2005, and as a result of the survey, added tenure-track staff, increased the house at two satellite campuses, and made updates to its information delivery capabilities. (As Provided). |
| Anmerkungen | Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals |
| Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
| Update | 2017/4/10 |
Literaturbeschaffung und Bestandsnachweise in Bibliotheken prüfen
Permalink als QR-Code
Inhalt auf sozialen Plattformen teilen (nur vorhanden, wenn Javascript eingeschaltet ist)
Teile diese Seite:
