To Explore Managerial Issues and Their Implications on e-Government Deployment in the Public Sector: Lessons from Taiwan's Bureau of Foreign Trade

Autor/inn/en	Tseng, Paul T. Y.; Yen, David C.; Hung, Yu-Chung; Wang, Nana C. F.
Titel	To Explore Managerial Issues and Their Implications on e-Government Deployment in the Public Sector: Lessons from Taiwan's Bureau of Foreign Trade
Quelle	In: Government Information Quarterly, 25 (2008) 4, S.734-756 (23 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0740-624X
DOI	10.1016/j.giq.2007.06.003
Schlagwörter	Information Systems; Information Technology; Foreign Countries; Content Analysis; Public Sector; Federal Government; Public Agencies; Program Implementation; Employee Attitudes; Program Effectiveness; Program Development; Taiwan + Suchen Sie Ihr Suchwort? Informationstechnologie; Ausland; Inhaltsanalyse; Öffentlicher Sektor; Bundesregierung; Öffentliche Einrichtung; Arbeitnehmerinteresse; Programmplanung
Abstract	The objective of this article is to explore the experience of reconciling the strategic information system (IS) management with the radical transition of the Information Technology (IT) infrastructure in Taiwan's Bureau of Foreign Trade (BOFT) between 1998 and 2003. This investigation will be beneficial for the implementation of IT projects, as well as the comprehension of the organizational and managerial issues related to the discontinuity of IT development in office automation. This paper conducts an interpretative approach by means of qualitative methods--namely through participatory observation and in-depth interviews with fourteen informants--to reveal the managerial issues and their implications on the adoption of electronic government (e-Government). Through the method of content analysis, this study reviews the process of decision making, implementation, and other issues emerging as a result of the adoption of new technologies in public authorities, such as the cognition of the employee toward the benefits and effectiveness of IS in public authorities. (Contains 2 figures and 2 tables.) (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10