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Autor/inLightfoot, Jay M.
TitelA Comparative Analysis of E-Mail and Face-to-Face Communication in an Educational Environment
QuelleIn: Internet and Higher Education, 9 (2006) 3, S.217-227 (11 Seiten)Infoseite zur Zeitschrift
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Spracheenglisch
Dokumenttypgedruckt; online; Zeitschriftenaufsatz
ISSN1096-7516
DOI10.1016/j.iheduc.2006.06.002
SchlagwörterVerbal Communication; Electronic Mail; Online Courses; Comparative Analysis; Educational Environment; Computer Mediated Communication; Surveys; Undergraduate Students; Writing (Composition); Gender Differences; Technological Literacy; Student Attitudes; Communication (Thought Transfer)
AbstractElectronic mail (e-mail) is an extremely important medium for Internet-based education. Due to its unique characteristics, there is reason to be concerned that students do not put appropriate care into writing messages that are sent via e-mail. This has significant implications for the effectiveness of online learning environments. This paper describes an empirical research project to investigate the amount of thought students put into e-mail communication versus traditional face-to-face communication. A survey was administered to 596 undergraduates. The results of this survey indicate that students put significantly more thought into e-mail communication with the instructor and groups of peers than they do for equivalent face-to-face communication. At the same time, students tend to put about the same amount of thought into e-mail compared to verbal communication with individual peers. Finally, the research uncovered some interesting patterns concerning student gender and technology comfort as predictors of thought put into e-mail communication. (Contains 1 table and 3 figures.) (As Provided).
AnmerkungenElsevier. 6277 Sea Harbor Drive, Orlando, FL 32887-4800. Tel: 877-839-7126; Tel: 407-345-4020; Fax: 407-363-1354; e-mail: usjcs@elsevier.com; Web site: http://www.elsevier.com
Erfasst vonERIC (Education Resources Information Center), Washington, DC
Update2017/4/10
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