The Use of Information Technology in Training Human Resources: An E-Learning Case Study

Autor/inn/en	Gasco, Jose L.; Llopis, Juan; Gonzalez, M. Reyes
Titel	The Use of Information Technology in Training Human Resources: An E-Learning Case Study
Quelle	In: Journal of European Industrial Training, 28 (2004) 5, S.370-382 (13 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0309-0590
DOI	10.1108/03090590410533062
Schlagwörter	Time Management; Information Technology; Telecommunications; Human Resources; Labor Force Development; Educational Technology; Computer Uses in Education; Technology Integration; Foreign Countries; Teaching Methods; Participation; Quality Control; Interaction; Employment Qualifications; Spain + Suchen Sie Ihr Suchwort? Zeitmanagement; Informationstechnologie; Telekommunikationstechnik; Humankapital; Arbeitskräftebestand; Unterrichtsmedien; Computernutzung; Ausland; Teaching method; Lehrmethode; Unterrichtsmethode; Teilnahme; Qualitätskontrolle; Interaktion; Employment qualification; Vocational qualification; Vocational qualifications; Berufliche Qualifikation; Spanien
Abstract	This paper addresses the influence of information technology in human resources management (HRM) and specifically on training policy through the experience of a Spanish telecommunications firm, "Telefonica". The characteristics of the training model designed by this firm to face new environments is considered and the technologies used, the key actions, the disadvantages and success factors are detected in trying to grow an E-learning company. Success factors in training policy are identified. These include flexibility in time management for training; active participation by trainers; the establishment of control mechanisms that ensures training occurs; the creation of quality content; the promotion of interactive elements among trainers, students and with each other; the use of standardised and developed technologies and gradual implementation. Objectives of the company for the future are to maintain progress in the use of E-learning as a way of adapting the training process to the new E-business culture. (As Provided).
Anmerkungen	Emerald. 875 Massachusetts Avenue 7th Floor, Cambridge, MA 02139. Tel: 888-622-0075; Fax: 617-354-6875; e-mail: america@emeraldinsight.com; Web site: www.emeraldinsight.com
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10