Literaturnachweis - Detailanzeige
Autor/in | Straw, Joseph E. |
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Titel | A Virtual Understanding: The Reference Interview and Question Negotiation in the Digital Age. |
Quelle | In: Reference & User Services Quarterly, 39 (2000) 4, S.376-79 |
Sprache | englisch |
Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
ISSN | 1094-9054 |
Schlagwörter | Communication (Thought Transfer); Comparative Analysis; Electronic Libraries; Library Services; Reference Services; Writing Skills |
Abstract | Examines the reference interview in the digital library environment. Compares and contrasts traditional face-to-face reference interviews with electronic interviews; and presents suggestions for effective electronic interviewing, including the importance of good written communication skills. (Author/LRW) |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |