Literaturnachweis - Detailanzeige
| Autor/inn/en | Goby, Valerie Priscilla; Lewis, Justus Helen |
|---|---|
| Titel | The Key Role of Listening in Business: A Story of the Singapore Insurance Industry. |
| Quelle | In: Business Communication Quarterly, 63 (2000) 2, S.41-51 |
| Sprache | englisch |
| Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
| ISSN | 1080-5699 |
| Schlagwörter | Business Communication; Communication Research; Foreign Countries; Higher Education; Insurance Companies; Insurance Occupations; Listening; Listening Habits; Listening Skills; Singapore |
| Abstract | Examines how listening is perceived by people in Singapore involved in insurance. Finds that all categories of respondents apart from students ranked listening as more important than writing or speaking; and all categories of respondents consider insurance agents to possess less than the desired degree of listening competence. Shows how each group ranks the importance of five elements of listening. (SR) |
| Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
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