Literaturnachweis - Detailanzeige
Autor/in | Strom-Gottfried, Kimberly |
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Titel | Applying a Conflict Resolution Framework to Disputes in Managed Care. |
Quelle | In: Social Work, 43 (1998) 5, S.393-401Infoseite zur Zeitschrift |
Sprache | englisch |
Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
ISSN | 0037-8046 |
Schlagwörter | Conflict Resolution; Health Maintenance Organizations; Interpersonal Communication; Mental Health; Participant Satisfaction; Problem Solving |
Abstract | Describes the application of conflict-resolution strategies to managed-care disputes. The premises and processes for conflict resolution through negotiation are presented, the application of these principles to common disagreements between providers and payers is demonstrated. Strategies for overcoming difficulties resulting from differential power among participants are discussed. (Author/EMK) |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |