Literaturnachweis - Detailanzeige
Autor/in | Chu, Felix T. |
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Titel | Framing Reference Encounters. |
Quelle | In: RQ, 36 (1996) 1, S.93-101 |
Sprache | englisch |
Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
ISSN | 0033-7072 |
Schlagwörter | Human Resources; Individual Needs; Library Services; Motivation; Political Issues; Reference Services; Resource Allocation |
Abstract | Presents four frames to help understand library reference encounters, including the structural frame that uses rationality to establish procedures; the human resource frame, based on the satisfaction of needs in motivating people; the political frame that addresses allocation of resources; and the symbolic frame that assigns meaning to work. (Author/LRW) |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |