Literaturnachweis - Detailanzeige
Autor/in | Miller, Timothy D. |
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Titel | A Cost-of-Quality Model at El Camino College. |
Quelle | In: New Directions for Higher Education, (1994) 86, S.33-44
PDF als Volltext |
Sprache | englisch |
Dokumenttyp | gedruckt; online; Zeitschriftenaufsatz |
ISSN | 0271-0560 |
DOI | 10.1002/he.36919948605 |
Schlagwörter | Cost Effectiveness; Efficiency; Evaluation Methods; Formative Evaluation; Higher Education; Models; Self Evaluation (Groups); Total Quality Management |
Abstract | This article describes the cost-of-quality model used at El Camino College (California), which formally measures the costs associated with process improvement activities. A case study illustrates use of the model in evaluating a new process for reimbursing faculty and staff attending conferences. (DB) |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |