The Effect of Quality Management Practices on Academics' Innovative Performance in Malaysian Higher Education Institutions

Autor/inn/en	Cheah, Lee Fong; Cheng, Ming Yu; Hen, Kai Wah
Titel	The Effect of Quality Management Practices on Academics' Innovative Performance in Malaysian Higher Education Institutions
Quelle	In: Studies in Higher Education, 48 (2023) 4, S.643-656 (14 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Cheah, Lee Fong) ORCID (Cheng, Ming Yu) ORCID (Hen, Kai Wah)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0307-5079
DOI	10.1080/03075079.2022.2160702
Schlagwörter	Educational Quality; Correlation; College Faculty; Foreign Countries; College Administration; Educational Innovation; Teacher Behavior; Organizational Culture; State Universities; Private Colleges; Work Environment; Strategic Planning; Total Quality Management; Teacher Attitudes; Malaysia + Suchen Sie Ihr Suchwort? Quality of education; Bildungsqualität; Korrelation; Fakultät; Ausland; College administrators; Hochschulverwaltung; Instructional innovation; Bildungsinnovation; Teacher behaviour; Lehrerverhalten; Unternehmenskultur; Staatliche Universität; Privathochschule; Arbeitsmilieu; Strategy; Planning; Strategie; Planung; Quality management; Qualitätsmanagement
Abstract	Several studies in higher education have attempted to study the impact of quality management practices on organisational innovation processes and outcomes in higher education institutions (HEIs). However, there is relatively limited research examining the impact of multidimensional quality management practices (QM-practices) on academics' innovative behaviour and performance. This paper aims to explore the relationship between QM-practices and academics' innovative work behaviour and examine how innovative behaviour affects academics' innovative work performance. A total of 586 responses were collected from public and private universities with self-accreditation status in Malaysia. The results indicated a significant and positive relationship between Social QM-practices and academics' innovative work behaviour. Also, a significant and positive relationship was found between innovative work behaviour and work performance. However, there is no direct impact between Social and Technical QM-practices on academic work performance. The relationship between Social QM-practices and work performance is indirectly established through innovative work behaviour. The findings signified the importance of innovative work behaviour on academic's work performance and highlighted the indirect impacts of Social QM-practices on innovative performance through innovative work behaviour in Malaysian HEIs. Efforts to improve Social QM-practices especially in promoting leadership for quality management, developing strategic vision, and providing effective educational support, as well as training may facilitate innovative work behaviour and enhance work performance at Malaysian HEIs. (As Provided).
Anmerkungen	Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01