"Motivations for Service Provision Spectrum": Needs Assessments and Language Policy Approaches

Autor/in	Easlick, Kathleen
Titel	"Motivations for Service Provision Spectrum": Needs Assessments and Language Policy Approaches
Quelle	In: Language Policy, 22 (2023) 1, S.51-71 (21 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Easlick, Kathleen)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1568-4555
DOI	10.1007/s10993-022-09625-4
Schlagwörter	Language Planning; Public Policy; Foreign Countries; Needs Assessment; Decision Making; Comparative Analysis; Public Service; Multilingualism; Language Usage; Second Languages; Classification; Language Minorities; Immigrants; Policy Formation; Social Services; Finland (Helsinki); United Kingdom (Wales); United Kingdom (Manchester) + Suchen Sie Ihr Suchwort? Sprachwechsel; Öffentliche Ordnung; Ausland; Bedarfsermittlung; Decision-making; Entscheidungsfindung; Public services; Öffentlicher Sozialdienst; Mehrsprachigkeit; Multilingualismus; Sprachgebrauch; Second language; Zweitsprache; Classification system; Klassifikation; Klassifikationssystem; Sprachminderheit; Immigrant; Immigrantin; Immigranten; Politische Betätigung; Social service; Soziale Dienstleistung; Soziale Dienste
Abstract	This paper examines the role of language policy and needs assessments in the provision of public services to regional minority and immigrant language speakers in the UK and Finland. Semi-structured interviews with service providers in Helsinki, Rovaniemi, Manchester, and Cardiff revealed how language policy and language needs are conceptualised differently for particular language groups. The paper introduces the "Motivations for Service Provision Spectrum," which illustrates the interconnected nature of language policy, practice, and discourse. This model maps how individual service providers may draw from policy and needs assessment data to facilitate or resist multilingual practices within public service provision. The typologies of policy included in the model construct and frame the public sector environments in which local policy providers exercise their agency. The different policy approaches and needs assessment practices are two salient aspects of local policy actor decision-making. By comparing the provision of services to regional minority languages to that of immigrant languages in the UK and Finland, the study reveals how institutional actors interpret, enact, and explain service provision in increasingly diverse and multilingual settings. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01