Governance of Agents in the Recruitment of International Students: A Typology of Contractual Management Approaches in Higher Education

Autor/inn/en	Huang, Iona Yuelu; Williamson, David; Lynch-Wood, Gary; Raimo, Vincenzo; Rayner, Charlotte; Addington, Lindsay; West, Eddie
Titel	Governance of Agents in the Recruitment of International Students: A Typology of Contractual Management Approaches in Higher Education
Quelle	In: Studies in Higher Education, 47 (2022) 6, S.1150-1170 (21 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Huang, Iona Yuelu)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0307-5079
DOI	10.1080/03075079.2020.1861595
Schlagwörter	Governance; Higher Education; International Education; Classification; Student Recruitment; Study Abroad; Contracts; Strategic Planning; College Administration; Marketing; Decision Making; Cross Cultural Studies; Foreign Countries; United States; Australia; United Kingdom + Suchen Sie Ihr Suchwort? Education; Educational policy; Financing; Steuerung; Bildung; Erziehung; Bildungspolitik; Finanzierung; Hochschulbildung; Hochschulsystem; Hochschulwesen; Internationale Erziehung; Classification system; Klassifikation; Klassifikationssystem; Studies abroad; Auslandsstudium; Vertrag; Strategy; Planning; Strategie; Planung; College administrators; Hochschulverwaltung; Decision-making; Entscheidungsfindung; Cultural comparison; Kulturvergleich; Ausland; USA; Australien; Großbritannien
Abstract	There is an increasing reliance on international education agents for student recruitment in Higher Education (HE), but the governance of education agents is under-researched. This study explores contractual governance approaches adopted by HE institutions for managing international education agents in the United States, United Kingdom and Australia. Fuzzy set qualitative comparative analysis of survey data from HE managers was undertaken involving contractual specificity, coordination, within-contract monitoring, relational contractual governance, market power and number of agents used. It produces a typology of four archetypes: "strategic hybrids," "pragmatic operators," "flexible friends" and "laissez faire operators." The study reveals that, while the laissez faire approach is a path to failure regardless of the number of agents used and market power, there is no 'one-size fits all' linear contractual governance solution to agency problems and the achievement of results. The findings enable HE managers to better understand their agent management choices and associated outcomes. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01