Developing Entry-Level Communication Skills: A Comparison of Student and Employer Perceptions

Autor/inn/en	Kleckner, Mary Jae; Butz, Nikolaus T.
Titel	Developing Entry-Level Communication Skills: A Comparison of Student and Employer Perceptions
Quelle	In: Business and Professional Communication Quarterly, 85 (2022) 2, S.192-221 (30 Seiten) PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Butz, Nikolaus T.)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	2329-4922
DOI	10.1177/23294906221078300
Schlagwörter	Communication Skills; Skill Development; Student Attitudes; Employer Attitudes; Entry Workers; College Graduates; Career Readiness; Business Administration Education + Suchen Sie Ihr Suchwort? Kommunikationsstil; Kompetenzentwicklung; Qualifikationsentwicklung; Schülerverhalten; Arbeitgeberinteresse; Hochschulabsolvent; Hochschulabsolventin
Abstract	Persistent concerns about college graduates' foundational skills for workforce preparedness compels educators to continue exploring ways to address them. Although effective communication is widely regarded as essential for entry-level professionals, which skills matter most may vary. Employers' satisfaction with communication skills also shifts over time. This study compares regional employers' and undergraduate business majors' satisfaction with given communication skills and their perceptions about various skills' importance. Results showed students rank importance and satisfaction similarly, and students' satisfaction with their skills exceeded employers'. Regressions showed student satisfaction with specific skills predict their perceived importance. Implications for curriculum development are discussed. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01