Quality of Learning Experience, Student Satisfaction and Perceived Overall Experience in the COVID-19 Context

Autor/inn/en	Gantasala, Venugopal Prabhakar; Gantasala, Swapna Bhargavi; Al Tawil, Tareq Na'el; Prasad, Prerana
Titel	Quality of Learning Experience, Student Satisfaction and Perceived Overall Experience in the COVID-19 Context
Quelle	In: Journal of Applied Research in Higher Education, 14 (2022) 1, S.507-520 (14 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	2050-7003
DOI	10.1108/JARHE-12-2020-0440
Schlagwörter	Learning Experience; Educational Quality; Student Satisfaction; Student Experience; Undergraduate Students; Higher Education; Foreign Countries; Medical Education; Electronic Learning; Online Courses; COVID-19; Pandemics; Medical Students; Student Attitudes; India + Suchen Sie Ihr Suchwort? Lernerfahrung; Quality of education; Bildungsqualität; Studienerfahrung; Hochschulbildung; Hochschulsystem; Hochschulwesen; Ausland; Medizinische Ausbildung; Online course; Online-Kurs; Schülerverhalten; Indien
Abstract	Purpose: The intention for this study was to explore any relationship that might exist between quality of learning experience (QLE), the second construct student satisfaction (SS) and the third construct perceived overall experience (POE) among undergraduate students within the higher education context. This study also attempts to explain the path direction between QLE, SS and POE. Design/methodology/approach: The researchers utilized structural equation modeling to analyze the variables considered for this study -- QLE, SS and POE and for hypotheses testing. Respondents for this study were medical students' coordinators of the undergraduate level of medical colleges in the 28 states of India. Data collected for the study were possible by utilizing a questionnaire that was emailed to these student coordinators. The emailing effort returned 198 (n) filled questionnaires (complete) representing 198 institutions offering undergraduate-level medical programs out of a total of 542 institutions that offer undergraduate medical programs. Findings: Findings from this study confirm the relationship between QLE with SS, and PLE. Interestingly, the findings established a significant relationship between SS and POE. Practical implications: Decision-makers and administrators of higher education institutions (HEIs) can utilize the findings from this study to focus on strengthening important elements of QLE in ways that positively impact SS and POE of students taking online courses and program offerings. The study reiterates the importance of course content, course structure, lecture-delivery quality, instructor mentoring and student-instructor interactions on SS and POE. The role of SS in reinforcing confirmation, perceived usefulness, perceived openness of the online courses and the perceived reputation was established. This relationship is key to administrators while they focus on improving SS and building on the institutions' reputation in addition to their efforts to support marketing and enrollments during the pandemic. Originality/value: Researchers in the past have examined the relationships between QLE and another construct of this study -- SS. Past research has also examined the relationship between QLE and POE. However, there is not enough research exploring the relationship between SS and POE. This study establishes the relationship between SS and POE that benefits decision-makers in higher education. (As Provided).
Anmerkungen	Emerald Publishing Limited. Howard House, Wagon Lane, Bingley, West Yorkshire, BD16 1WA, UK. Tel: +44-1274-777700; Fax: +44-1274-785201; e-mail: emerald@emeraldinsight.com; Web site: http://www.emerald.com/insight
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01