Literaturnachweis - Detailanzeige
| Autor/inn/en | Bennett, Jessica L.; Stout, Tracy L. |
|---|---|
| Titel | Changing the Service Model: Utilizing Tutor Center Models for Reference Desk Redesign |
| Quelle | In: Public Services Quarterly, 17 (2021) 4, S.248-255 (8 Seiten)
PDF als Volltext |
| Sprache | englisch |
| Dokumenttyp | gedruckt; online; Zeitschriftenaufsatz |
| ISSN | 1522-8959 |
| DOI | 10.1080/15228959.2021.1969311 |
| Schlagwörter | Reference Services; Academic Libraries; Models; Library Facilities; Organizational Change; Library Administration; Student Employment; College Students; Missouri |
| Abstract | In 2015, the Research and Instructional Services Unit of Meyer Library at Missouri State University was challenged to update and rethink the current service model and space. We had been operating in a traditional reference model, including a large, walkup reference desk that was staffed primarily by faculty librarians. After reviewing the literature, it was decided that some form of reference/research service point should be kept but should be completely revamped to fit the research needs of the campus community and the changing demands on faculty librarians. Various library service models and those used in campus tutoring centers were reviewed and used to reframe our own reference service model. This paper outlines our process for researching, designing, and implementing our new space and service model, and the subsequent change in library organization, resulting in a combined desk. (As Provided). |
| Anmerkungen | Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals |
| Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
| Update | 2024/1/01 |
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