Reaching Academic Library Users during the COVID-19 Pandemic: New and Adapted Approaches in Access Services

Autor/in	Decker, Emy Nelson
Titel	Reaching Academic Library Users during the COVID-19 Pandemic: New and Adapted Approaches in Access Services
Quelle	In: Journal of Access Services, 18 (2021) 2, S.77-90 (14 Seiten) PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Decker, Emy Nelson)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1536-7967
DOI	10.1080/15367967.2021.1900740
Schlagwörter	COVID-19; Pandemics; School Closing; Library Services; Library Materials; Academic Libraries; Distance Education; Educational Technology; Technology Uses in Education; Computer Mediated Communication; Library Personnel; Laptop Computers; Federal Aid; Federal Legislation; Access to Computers; Internet; Alabama + Suchen Sie Ihr Suchwort? School closings; Schule; Schließung; Schließung (von Schulen); Bibliotheksarbeit; College; Colleges; University; Universities; Libary; Libraries; Hochschule; Fachhochschule; Universität; Bibliothek; Hochschulbibliothek; Distance study; Distance learning; Fernunterricht; Unterrichtsmedien; Technology enhanced learning; Technology aided learning; Technologieunterstütztes Lernen; Computerkonferenz; Laptop computer; Laptop; Computer; Digitalrechner; Bundesrecht
Abstract	The COVID-19 pandemic, which hit academic libraries in the United States during the spring semester of 2020, forced librarians and staff to redouble their efforts to reach out to users in light of newly enforced safety measures such as building closures, quarantine periods, enforced social distancing, etc. This article describes three services--one adapted, one newly developed, and one a collaboration across several units on campus--to allow users to continue receiving the assistance and the materials they needed despite the obstacles inherent to the pandemic. Unexpectedly, these changes also helped streamline processes in a post-pandemic academic library environment. (As Provided).
Anmerkungen	Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01