Literaturnachweis - Detailanzeige
| Autor/in | Skaggs, Danielle |
|---|---|
| Titel | "Can You Come Tell People to Be Quiet?": Analyzing Chat Questions from On-Campus and Off-Campus Patrons |
| Quelle | In: Journal of Library & Information Services in Distance Learning, 14 (2020) 3-4, S.291-305 (15 Seiten)
PDF als Volltext |
| Sprache | englisch |
| Dokumenttyp | gedruckt; online; Zeitschriftenaufsatz |
| ISSN | 1533-290X |
| DOI | 10.1080/1533290X.2021.1873892 |
| Schlagwörter | Computer Mediated Communication; Library Services; Academic Libraries; On Campus Students; Commuting Students; Use Studies; Distance Education |
| Abstract | Chat reference is popular with both on and off campus users as well as distance students. This article presents the results of a chat transcript analysis project that used fall semester 2019 transcripts to compare question types and disconnect issues for on campus, off campus, and distance students. (As Provided). |
| Anmerkungen | Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals |
| Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
| Update | 2024/1/01 |
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