A Business Communication Assessment Tool Based on Workplace Assessment Processes and Service-Learning

Autor/in	Sharma, Daneshwar
Titel	A Business Communication Assessment Tool Based on Workplace Assessment Processes and Service-Learning
Quelle	In: Business and Professional Communication Quarterly, 84 (2021) 2, S.89-115 (27 Seiten) PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Sharma, Daneshwar)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	2329-4922
DOI	10.1177/2329490621997902
Schlagwörter	Business Communication; Service Learning; Test Construction; Communication Skills; Foreign Countries; Student Evaluation; Evaluation Methods; Business Administration Education; College Students; India + Suchen Sie Ihr Suchwort? Unternehmenskommunikation; Service-Learning; Testaufbau; Kommunikationsstil; Ausland; Schulnote; Studentische Bewertung; Collegestudent; Indien
Abstract	The instructor developed an assessment tool based on Service-Learning (S-L) for developing business and professional communication (BPC) skills in business school students in India (N = 117). The students practiced their organizational, leadership, and interpersonal communication skills in an authentic, contextual, and workplace atmosphere during this S-L assessment project. The effectiveness of the assessment tool has been studied with a posttest and then pretest. The need for an innovative and holistic BPC skills assessment tool is discussed. The article also presents implications of the project for students and pedagogy along with the challenges in using the assessment project. (As Provided).
Anmerkungen	SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01