Tips for Success on the Institutional Services Side of a Higher Education Environment: A Manager's Point of View

Autor/in	Aveni, Maria
Titel	Tips for Success on the Institutional Services Side of a Higher Education Environment: A Manager's Point of View
Quelle	In: College and University, 94 (2019) 1, S.31-32 (2 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0010-0889
Schlagwörter	Stellungnahme; Higher Education; Student Personnel Services; Economic Climate; Retrenchment; Personnel Selection; Recruitment; Mentors; Professional Development; Governance; Committees; Collegiality; Administrators; College Administration; Inclusion; Work Environment + Suchen Sie Ihr Suchwort? Hochschulbildung; Hochschulsystem; Hochschulwesen; Wirtschaftslage; Personalauswahl; Personalentscheidung; Recruiting; Rekrutierung; Education; Educational policy; Financing; Steuerung; Bildung; Erziehung; Bildungspolitik; Finanzierung; Committee; Ausschuss; Kollegialität; College administrators; Hochschulverwaltung; Inklusion; Arbeitsmilieu
Abstract	In today's financially strained higher education landscape, the student services infrastructure is often supported by fewer staff, less money, less experience, and less knowledge. Gone are the days when higher education staff professionals acquired the necessary education pieces, apprenticed in positions, and waited patiently for promotions. Most institutions, for a variety of reasons, are hiring employees with fewer than five years of relevant work experience. These employees might come with education credentials, but education alone is not enough to support inexperienced employees' success. Hiring inexperienced employees might be more cost effective, but schools must be prepared for this type of decision to adversely affect the continuity of their student service experiences. What can an institution do to remedy this situation? The author's advice centers on the following suggestions: (1) Hire key personnel with experience and education level in mind; (2) Recruit employees who possess a willingness to learn; (3) Establish staff and manager mentoring programs; (4) Create professional development opportunities for all employees; (5) Support shared governance by developing and maintaining the right institutional committees; (6) Be sure to emphasize collegial and collaborative relationships throughout your campus community; and (7) Reward employees who have management expertise, and work openly to foster a positive institutional environment beyond their jurisdiction. Flourishing institutions establish inclusive environments where everyone matters. When faculty, student, and staff roles are valued equally, the institution will reap the rewards. (ERIC).
Anmerkungen	American Association of Collegiate Registrars and Admissions Officers (AACRAO). One Dupont Circle NW Suite 520, Washington, DC 20036. Tel: 202-293-9161; Fax: 202-872-8857; e-mail: pubs@aacrao.org; Web site: http://www.aacrao.org/
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01