Insights into Using "TOEIC"® Test Scores to Inform Human Resource Management Decisions. Research Report. ETS RR-17-48

Autor/inn/en	Oliveri, María Elena; Tannenbaum, Richard J.
Titel	Insights into Using "TOEIC"® Test Scores to Inform Human Resource Management Decisions. Research Report. ETS RR-17-48
Quelle	In: ETS Research Report Series, (2017), (9 Seiten)Infoseite zur Zeitschrift PDF als Volltext kostenfreie Datei Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	2330-8516
Schlagwörter	English (Second Language); Second Language Learning; Language Tests; Scores; Human Resources; Personnel Management; Personnel Selection; Promotion (Occupational); Decision Making; Test Use; Job Training; International Trade; Business; Foreign Countries; Brazil; Mexico; Chile; Colombia; Taiwan; Vietnam; Spain; France; Poland; Germany; Italy; Japan; South Korea; Thailand; Test of English for International Communication + Suchen Sie Ihr Suchwort? English as second language; English; Second Language; Englisch als Zweitsprache; Zweitsprachenerwerb; Language test; Sprachtest; Humankapital; Personalmanagement; Personalauswahl; Personalentscheidung; Aufstiegsberuf; Berufsförderung; Decision-making; Entscheidungsfindung; Testanwendung; Berufsqualifizierender Bildungsgang; Trade; International relations; Handel; Internationale Beziehungen; Business studies; Wirtschaft; Betriebswirtschaft; Ausland; Brasilien; Mexiko; Kolumbien; Spanien; Frankreich; Polen; Deutschland; Italien; Korea; Republik
Abstract	This report explores the ways in which human resource (HR) managers use "TOEIC"® scores to inform hiring, promotion, and training decisions in an international workplace. Two data sources were used (a) previously collected test users' testimonials that described managers' use of TOEIC scores to inform HR decisions and (b) test-use examples collected from HR managers and TOEIC representatives specifically for this project. Our analysis of test-use examples provided insight into how companies use TOEIC scores to inform HR decisions related to hiring, promotion, and training of employees in international businesses. To conclude, we provide suggestions for future research such as providing services to test users (e.g., assessment literacy, the development of assessments measuring additional components of workplace English, or algorithms to help analyze the various variables relevant to informing HR decisions) to continue to support meaningful and relevant score-based HR decisions and score interpretations. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01