A Cross-Cultural Pragmatic Study of Rapport-Management Strategies in Chinese and English Academic Upward Request Emails

Autor/in	Zhu, Wuhan
Titel	A Cross-Cultural Pragmatic Study of Rapport-Management Strategies in Chinese and English Academic Upward Request Emails
Quelle	In: Language and Intercultural Communication, 17 (2017) 2, S.210-228 (19 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1470-8477
DOI	10.1080/14708477.2016.1253707
Schlagwörter	Comparative Analysis; Graduate Students; Chinese; Electronic Mail; Teacher Student Relationship; Taxonomy; Language Styles; English; Cultural Differences; Discourse Analysis; Pragmatics; Native Language; Second Language Learning; Work Environment; Likert Scales; Speech Acts; Cross Cultural Studies; Statistical Analysis; Contrastive Linguistics; Foreign Countries; College Faculty; Observation; China; United Kingdom + Suchen Sie Ihr Suchwort? Graduate Study; Student; Students; Aufbaustudium; Graduiertenstudium; Hauptstudium; Studentin; China; Chinesen; Elektronischer Briefkasten; Teacher student relationships; Lehrer-Schüler-Beziehung; Taxonomie; Sprachstil; English language; Englisch; Kultureller Unterschied; Diskursanalyse; Pragmalinguistik; Zweitsprachenerwerb; Arbeitsmilieu; Likert-Skala; Sprechakt; Cultural comparison; Kulturvergleich; Statistische Analyse; Linguistics; Kontrastive Linguistik; Ausland; Fakultät; Beobachtung; Großbritannien
Abstract	This article discusses and compares how Chinese and English postgraduate students manage a harmonious relationship with university instructors by managing rapport and doing relational work in their academic request emails. The rapport-management strategies were explored and then further evaluated in relation to the taxonomies of relational work within the discourse, illocutionary and stylistic domains. It found that Chinese and British students belong to distinct discourse communities shaped by different and similar discursive practices and norms, which are conditioned not only by different national cultures, but also by a similar community culture. The findings should be able to (1) develop the existing research alike and show how the email behaviour reflects the intricate and dynamic factors of rapport management; (2) support integrating the theories of rapport management and relational work into methodologically sound cross-cultural/intercultural pragmatic studies; (3) enable email writers to maintain or enhance harmonious relationships with recipients so as to obtain request compliance smoothly and to uphold their membership within the discourse community and (4) help readers to learn the pragmatic aspects of native and foreign languages in workplaces. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01