Ensuring Quality in Online Career Mentoring

Autor/inn/en	Hooley, Tristram; Hutchinson, Jo; Neary, Siobhan
Titel	Ensuring Quality in Online Career Mentoring
Quelle	In: British Journal of Guidance & Counselling, 44 (2016) 1, S.26-41 (16 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0306-9885
DOI	10.1080/03069885.2014.1002385
Schlagwörter	Career Counseling; Career Guidance; Mentors; Educational Quality; Participant Satisfaction; Computer Mediated Communication; Quality Assurance; Counseling Services; Content Analysis; Transcripts (Written Records); Student Personnel Services; Foreign Countries; United Kingdom + Suchen Sie Ihr Suchwort? Berufsorientierung; Quality of education; Bildungsqualität; Computerkonferenz; Qualitätssicherung; Inhaltsanalyse; Ausland; Großbritannien
Abstract	This article explores the issue of quality in online career mentoring. It builds on a previous evaluation of Brightside, an online mentoring system in the UK which is primarily aimed at supporting young people's transitions to further learning. The article notes that participants in Brightside's mentoring programmes reported satisfaction with their experiences, with many stating that it helped them to make decisions and to positively change their learning and career behaviours. However, the article argues that there are challenges in ensuring quality and consistency connected to both the voluntary nature of mentoring and the online mode. The article proposes a 10-point quality framework to support quality assurance, initial training and professional development for online mentors. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01