Using Participatory and Service Design to Identify Emerging Needs and Perceptions of Library Services among Science and Engineering Researchers Based at a Satellite Campus

Autor/inn/en	Johnson, Andrew; Kuglitsch, Rebecca; Bresnahan, Megan
Titel	Using Participatory and Service Design to Identify Emerging Needs and Perceptions of Library Services among Science and Engineering Researchers Based at a Satellite Campus
Quelle	In: Issues in Science and Technology Librarianship, (2015) 81 PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1092-1206
DOI	10.5062/F4H99366
Schlagwörter	Library Services; Academic Libraries; Multicampus Colleges; User Needs (Information); College Faculty; Graduate Students; Researchers; Barriers; Interviews; Sciences; Engineering; Design; Library Role; Colorado + Suchen Sie Ihr Suchwort? Bibliotheksarbeit; College; Colleges; University; Universities; Libary; Libraries; Hochschule; Fachhochschule; Universität; Bibliothek; Hochschulbibliothek; Benutzerbedürfnis; Fakultät; Graduate Study; Student; Students; Aufbaustudium; Graduiertenstudium; Hauptstudium; Studentin; Researcher; Forscher; Interviewing; Interviewtechnik; Science; Wissenschaft; Maschinenbau
Abstract	This study used participatory and service design methods to identify emerging research needs and existing perceptions of library services among science and engineering faculty, post-graduate, and graduate student researchers based at a satellite campus at the University of Colorado Boulder. These methods, and the results of the study, allowed us to uncover barriers in the research processes of a user population without a dedicated physical library. This article describes our participatory and service design approach, the results of the exercises and interviews we conducted with researchers, and our current or planned implementations of services to address researcher needs based on what we learned from the study. (As Provided).
Anmerkungen	Science and Technology Section, Association of College and Research Libraries. 50 East Huron Street, Chicago, IL 60611. Web site: http://www.istl.org
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01