Expertise of Team Leaders in Analysing Team Conflicts

Autor/inn/en	Rupprecht, Maria; Strasser, Josef; Gruber, Hans; Harteis, Christian
Titel	Expertise of Team Leaders in Analysing Team Conflicts
Quelle	In: Vocations and Learning, 3 (2010) 1, S.39-54 (16 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1874-785X
DOI	10.1007/s12186-009-9029-2
Schlagwörter	Teamwork; Leadership Responsibility; Conflict Resolution; Group Dynamics; Expertise; Comparative Analysis; Computer Simulation; Cognitive Processes; Experience + Suchen Sie Ihr Suchwort? Conflict solving; Konfliktlösung; Konfliktregelung; Gruppendynamik; Expert appraisal; Computergrafik; Computersimulation; Cognitive process; Kognitiver Prozess; Erfahrung
Abstract	Team leaders are expected to adequately analyse team conflicts. Both content and analytical depth of cognitive processes determine team leaders' performance and are assumed to differ with level of expertise. A study is reported in which team leaders at four different levels of expertise (novices, semi-experts, experts, mediators) were compared in their analysis of a team conflict presented in a computer-based simulation. Few differences were found between novices and semi-experts, whereas team leaders and mediators differed both in content and in analytical depth of cognitive processes. It is not the amount of practice time itself, which substantially impacts the content and depth of team leaders' analyses of conflicts. Rather the quality of experience is crucial for developing the ability to conduct an elaborated analysis of team conflicts. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01