A Foresight Process as an Institutional Sensemaking Tool

Autor/in	Vuori, Johanna
Titel	A Foresight Process as an Institutional Sensemaking Tool
Quelle	In: Education & Training, 57 (2015) 1, S.2-12 (11 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0040-0912
DOI	10.1108/ET-07-2013-0090
Schlagwörter	Foreign Countries; College Students; Colleges; Sales Occupations; Salesmanship; Competence; Delphi Technique; Case Studies; Comprehension; Skill Development; Prediction; Service Occupations; Finland + Suchen Sie Ihr Suchwort? Ausland; Collegestudent; College; Hochschule; Fachhochschule; Kompetenz; Delphi-Methode; Case study; Fallstudie; Case Study; Verstehen; Verständnis; Kompetenzentwicklung; Qualifikationsentwicklung; Vorhersage; Dienstleistungsberuf; Finnland
Abstract	Purpose: The purpose of this paper is to examine how a foresight project supports institutional positioning efforts through joint sensemaking. Design/methodology/approach: This paper describes a case study that investigated the design, implementation, and outcomes of a foresight project at a Finnish higher education institution that selected sales and services as its institutional focus areas. According to the institutional strategy, all students should have acquired solid sales and service skills before the completion of their studies. The foresight methods used in this study were e-Delphi, futures workshops, and futures narratives. The data gathered in this iterative foresight process resulted in the delineation of eight future sales and service roles and their related competences, which were subsequently used for redesigning curricula, new programme development, and personnel training. Findings: With the careful choice of foresight methods, the organisation was not only able to define future competence needs based on the collective wisdom of its stakeholders, but also fostered the organisation's strategic transformation process. Practical implications: This paper gives insight into how to use a foresight process to foster institution-wide change. Originality/value: This is one of only a few studies on how higher education institutions could implement their positioning strategies. (As Provided).
Anmerkungen	Emerald Group Publishing Limited. Howard House, Wagon Lane, Bingley, West Yorkshire, BD16 1WA, UK. Tel: +44-1274-777700; Fax: +44-1274-785201; e-mail: emerald@emeraldinsight.com; Web site: http://www.emeraldinsight.com
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01