The Measureable Effects of Closing a Branch Library: Circulation, Instruction, and Service Perception

Autor/inn/en	Lange, Jessica; Lannon, Amber; McKinnon, Dawn
Titel	The Measureable Effects of Closing a Branch Library: Circulation, Instruction, and Service Perception
Quelle	In: portal: Libraries and the Academy, 14 (2014) 4, S.633-651 (19 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1531-2542
DOI	10.1353/pla.2014.0031
Schlagwörter	Library Administration; Library Research; Library Role; Library Networks; Program Termination; Academic Libraries; Library Services; Statistical Analysis; Library Instruction; Workshops; Online Surveys; Hypothesis Testing; Retrenchment; Cost Effectiveness; Foreign Countries; Canada (Montreal) + Suchen Sie Ihr Suchwort? College; Colleges; University; Universities; Libary; Libraries; Hochschule; Fachhochschule; Universität; Bibliothek; Hochschulbibliothek; Bibliotheksarbeit; Statistische Analyse; Bibliotheksverzeichnis; Lernwerkstatt; Schulung; Hypothesenprüfung; Hypothesentest; Kosten-Nutzen-Analyse; Kosten-Nutzen-Denken; Ausland
Abstract	This article explores the closing of the Howard Ross Library of Management at McGill University, Montreal, Canada. We hypothesized that closing a branch library would result in a decline in the use of library services. We measured library service using circulation statistics, library instruction workshop statistics, and data from the online survey LibQUAL+®. Our hypothesis was supported for instruction but was not proved for circulation statistics nor for service perception as evaluated using LibQUAL+®. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10