People Come First: User-Centered Academic Library Service. ACRL Publications in Librarianship No. 53.

Sonst. Personen	Montanelli, Dale S. (Hrsg.); Stenstrom, Patricia F. (Hrsg.)
Institution	Association of Coll. and Research Libraries, Chicago, IL.
Titel	People Come First: User-Centered Academic Library Service. ACRL Publications in Librarianship No. 53.
Quelle	(1999), (194 Seiten)Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; Monographie
ISBN	0-8389-7999-8
Schlagwörter	Academic Libraries; Access to Information; Cataloging; Higher Education; Information Technology; Interlibrary Loans; Library Collection Development; Library Development; Library Funding; Library Services; Library Technical Processes; User Needs (Information); Users (Information) + Suchen Sie Ihr Suchwort? College; Colleges; University; Universities; Libary; Libraries; Hochschule; Fachhochschule; Universität; Bibliothek; Hochschulbibliothek; Cataloguing; Katalogisierung; Hochschulbildung; Hochschulsystem; Hochschulwesen; Informationstechnologie; Bibliotheksplanung; Bibliotheksarbeit; Benutzerbedürfnis; Benutzerprofil; Nutzer
Abstract	This book, emphasizing service to users, includes 10 chapters by different librarians who have had experience as practitioners. Chapters are: (1) "Avoiding the Seven Deadly Sins, or Technology and the Future of Library Service in Academic Libraries" (Michael Gorman); (2) "The Gateway Library: Rethinking Undergraduate Services" (Lizabeth A. Wilson); (3) "Collection Development in Transition" (Stephen E. Atkins and Patricia F. Stenstrom); (4) "Cataloging: A Case Study of Self-Imposed Obsolescence" (Patricia F. Stenstrom); (5) "Reference: Putting Users First" (John C. Stalker); (6) "Interlibrary Services from Both Sides of the Desk" (Richard M. Dougherty and Juliet Williams); (7) "Value-Added Access Services" (Lynn Wiley and John Harer); (8) "Toward Self-Sufficient Users: Helping Patrons Learn To Use Information Resources Independently" (Stephen J. Smith and Dale S. Montanelli); (9) "Service-Oriented Personnel" (Patricia A. McCandless); and (10) "It's Only Money: Financial Resources in the User Centered Library" (Dale S. Montanelli). All the chapters stress the interdependence of the formerly discrete functional units in meeting user information needs. Contains an index. (AEF)
Anmerkungen	Association of College and Research Libraries, 50 East Huron St., Chicago, IL 60622; Tel: 800-545-2433 (Toll Free) ($27 members; $30 non-members).
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2004/1/01