Workplace Literacy: Its Role in High Performance Organizations. ERIC Digest No. 158.

Autor/in	Imel, Susan
Institution	ERIC Clearinghouse on Adult, Career, and Vocational Education, Columbus, OH.
Titel	Workplace Literacy: Its Role in High Performance Organizations. ERIC Digest No. 158.
Quelle	(1995), (4 Seiten) PDF als Volltext kostenfreie Datei Verfügbarkeit
Reihe	ERIC Publications; ERIC Digests in Full Text
Sprache	englisch
Dokumenttyp	gedruckt; online; Monographie
Schlagwörter	Adult Basic Education; Cooperative Programs; Coordination; Employer Employee Relationship; Job Skills; Labor Force Development; Literacy Education; Organizational Development; Participative Decision Making; Teamwork; Workplace Literacy + Suchen Sie Ihr Suchwort? Adult; Adults; Education; Adult education; Erwachsenenbildung; Koordination; Produktive Fertigkeit; Arbeitskräftebestand; Organisationsentwicklung
Abstract	In a high performance work organization (HPWO), employee basic skills are just one of many components. HPWOs feature the following: they have flatter organizational structures, have work done by teams of highly skilled workers, and have a focus on quality, customer service, and continuous improvement. The collaborative approach to workplace literacy supports the goals of HPWOs in which workers are expected to be involved in the decision making related to their jobs. Part of this decision making involves management, workers, the union, and educators in a participatory process for planning, implementing, and evaluating workplace literacy programs. The collaborative approach to workplace literacy is based on these principles of good practice: there is no "quick fix"; all stakeholders are involved; process and practice are based on an empowerment model of literacy; workplace literacy initiatives accommodate and respect cultural, linguistic, and racial diversity; literacy is analyzed within the context of other workplace issues; upgrading programs are only one component of managing change; workplace basic skills programs are tailored to each workplace and its workers; and workplace upgrading programs should be voluntary. The limited research on literacy development and HPWOs supports the use of a collaborative approach to workplace literacy in a work environment moving toward a high performance model. (Contains 10 references.) (YLB)
Erfasst von	ERIC (Education Resources Information Center), Washington, DC