The Art of Active Listening.

Institution	Mercer County Community Coll., Trenton, NJ.
Titel	The Art of Active Listening.
Quelle	(1992), (24 Seiten) PDF als Volltext kostenfreie Datei Verfügbarkeit
Beigaben	Tabellen
Sprache	englisch
Dokumenttyp	gedruckt; online; Monographie
Schlagwörter	Leitfaden; Unterricht; Lernender; Adult Education; Adult Literacy; Business Communication; Business Skills; Communication Skills; Daily Living Skills; Empathy; Employment Potential; Feedback; Job Skills; Listening; Listening Habits; Listening Skills; Literacy Education; Skill Development; Speech Communication; Workplace Literacy + Suchen Sie Ihr Suchwort? Lesson concept; Instruction; Unterrichtsentwurf; Unterrichtsprozess; Adult; Adults; Education; Adult basic education; Adult training; Erwachsenenbildung; Unternehmenskommunikation; Kommunikationsstil; Alltagsfertigkeit; Empathie; Arbeitsmarktbezogene Qualifikation; Beschäftigungsfähigkeit; Produktive Fertigkeit; Hörvorgang; Zuhören; Kompetenzentwicklung; Qualifikationsentwicklung
Abstract	This document is one of a series of student workbooks developed for workplace skill development courses or workshops by Mercer County Community College (New Jersey) and its partners. Designed to help employees empathize with others' points of view, the course is intended to teach employees to listen effectively, ask the right questions, and give and receive constructive feedback. The materials include the following information sheets: handling problems and conflicts (rating sheet), benefits of effective listening, active listening, active listening worksheet, developing good listening habits, effective listening techniques, using effective listening techniques, ten commandments for good listening, handling questions, and feedback (introduction, questionnaire, principles, do's and don'ts, and action plan for giving and getting feedback). (KC)
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2004/1/01