Quality Matters: Business and Industry Quality Models and Further Education.

Institution	Further Education Unit, London (England).
Titel	Quality Matters: Business and Industry Quality Models and Further Education.
Quelle	(1991), (16 Seiten)Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; Monographie
ISBN	1-85338-241-8
Schlagwörter	Accountability; College Administration; Continuing Education; Curriculum Evaluation; Educational Quality; Foreign Countries; Inspection; Instructional Effectiveness; Models; Postsecondary Education; Program Effectiveness; Program Implementation; Quality Control; School Effectiveness; Standards; Total Quality Management; Vocational Education; United Kingdom (Great Britain) + Suchen Sie Ihr Suchwort? Verantwortung; College administrators; Hochschulverwaltung; Weiterbildung; Curriculum; Evaluation; Curriculumevaluation; Lehrplan; Rahmenplan; Evaluierung; Quality of education; Bildungsqualität; Ausland; Prüfverfahren; Unterrichtserfolg; Analogiemodell; Post-secondary education; Tertiäre Bildung; Qualitätskontrolle; Schuleffizienz; Standard; Quality management; Qualitätsmanagement; Ausbildung; Berufsbildung
Abstract	This bulletin provides descriptions of two of the most widely used business and industry quality models--the British Standards Institution system (BS5750) and Total Quality Management (TQM). The focus is on applications of the models in further education colleges. The first section clarifies what the term "quality" means, in general and in the two models, and examines such terms as quality control, quality assurance, quality system, continuous quality improvement, standard, process, learner, and teacher. The next section addresses the context within which the two models are examined. Another section describes the two models and their implementation. The BS5750 is described as a general standard to which a quality management system must conform in order to obtain a system registration mark. The description of TQM includes a discussion of its five guiding principles: creation of an appropriate climate, focus placed on the customer, management by data/fact, people-based management, and continuous quality improvements. Issues for education and training are then considered. The different philosophies and ways of operating and of managing and the different objectives of the two approaches are discussed. "Quality" inspections already in place in colleges are examined in the context of the two models. A final section describes activities in colleges regarding the choice of a model. (35 references) (YLB)
Erfasst von	ERIC (Education Resources Information Center), Washington, DC