Literaturnachweis - Detailanzeige
| Autor/in | Harper, Nancy L. |
|---|---|
| Titel | Data Collection and the Marble Company. |
| Quelle | (1988), (9 Seiten)
PDF als Volltext kostenfreie Datei |
| Sprache | englisch |
| Dokumenttyp | gedruckt; online; Monographie |
| Schlagwörter | Communication Research; Data Collection; Decision Making; Employer Employee Relationship; Management Games; Organizational Communication; Personnel Evaluation; Simulated Environment; Simulation |
| Abstract | A study investigated how managers in various kinds of organizations make decisions and also examined ways that using the Marble Company simulation (developed by L. C. Lederman and L. P. Stewart in 1985) could enhance, clarify, and extend its findings. Managers were asked to write down what they would say to their subordinates in order to elicit the desired performance. What was not known was whether what the managers wrote was an accurate reflection of what they would actually say. Also not known was which managers were considered effective by their superiors or by their subordinates, or whether their chosen strategies would have worked in the sample situations. Using the Marble Company simulation with a series of intact groups (role-playing students or faculty) information on verbal and nonverbal behaviors was collected. Video cameras, stationary and portable, and unobtrusive observers were used during the three simulations. Results indicated that although the nonverbal behavior that the cameras were able to catch was invaluable in filling in and verifying or modifying personal observations, trained human observers were essential. Also, the debriefing session was an extremely valuable source of information. Motives offered and what individuals had done, compared to what others thought those individuals had done, frequently differed. Findings suggest that there are advantages and disadvantages to the Marble Company simulation (and in using simulation in general) but simulations can be a rich source of data on human communication. (RAE) |
| Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
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