Development of the Communication and Physical Environment Scale.

Autor/in	Johnson, J. David
Titel	Development of the Communication and Physical Environment Scale.
Quelle	(1987), (28 Seiten) PDF als Volltext kostenfreie Datei Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Monographie
Schlagwörter	Communication Audits; Communication Research; Job Satisfaction; Measurement Techniques; Organizational Climate; Organizational Communication; Organizational Effectiveness; Test Validity; Work Environment + Suchen Sie Ihr Suchwort? Kommunikationsforschung; Labor; Labour; Satisfaction; Arbeit; Zufriedenheit; Messtechnik; Organisationsklima; Unternehmenserfolg; Testvalidität; Arbeitsmilieu
Abstract	A study developed and tested a communication and physical environment scale (CAPES) that consisted of items formulated from previous theoretical and empirical research. Subjects, 52 workers in a warehouse and its offices, completed questionnaires about information dissemination in their organization, the quality of organizational relationships, and satisfaction with organizational outcomes. Results indicated that the CAPES scale was a highly reliable instrument that could differentiate between populations with known variations in physical environment. Item analyses results suggested that no items should be deleted from the scale. A further pragmatic benefit is that the scale was designed to be incorporated in the more encompassing ICA (International Communication Association) Communication Audit framework. (Tables of data are included, and a comprehensive list of references is appended.) (NKA)
Erfasst von	ERIC (Education Resources Information Center), Washington, DC