Literaturnachweis - Detailanzeige
| Autor/in | McCormack, Edward J. |
|---|---|
| Titel | Communication and the Supervisor. |
| Quelle | , (8 Seiten)
PDF als Volltext kostenfreie Datei |
| Dokumenttyp | gedruckt; online; Monographie |
| Schlagwörter | Administrator Attitudes; Communication Problems; Communication (Thought Transfer); Employer Employee Relationship; Human Relations; Interpersonal Competence; Sensitivity Training; Speeches; Supervision; Supervisors |
| Abstract | In this paper, I will discuss two aspects of communication of utmost consequence in supervision--competence and compassion. Every communication has at least two aspects. One is the content, the information intended. This is the area of competence in communication. The other involves the attitude of the supervisor toward the person to whom the information is directed. This aspect is always communicated--intentionally or unintentionally, knowingly or unknowingly. The highly competent supervisor can be almost a total failure for lack of compassionate communication. We are more generally aware of how to develop competence in people than we are of how to develop compassion in people. There are skills of compassion which can be taught and learned, just as there are skills of competence. Among these skills are: being open to one's own feelings; being constructively honest with other people, as well as to yourself, about what your feelings are; being open to and communicating positive feelings of love, appreciation, respect, and warmth; and being able to manage one's own thoughts and feelings so as to truly listen to another person. Competence and compassion together produce the greatest satisfaction for all concerned. (Author) |
| Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
| Update | 2004/1/01 |
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