Literaturnachweis - Detailanzeige
| Autor/inn/en | Harris, Thomas E.; Smith, Robert M. |
|---|---|
| Titel | Methods for Introducing Analysis of Conflict Theory. |
| Quelle | (1973), (16 Seiten)
PDF als Volltext kostenfreie Datei |
| Beigaben | Tabellen |
| Dokumenttyp | gedruckt; online; Monographie |
| Schlagwörter | Tagungsbericht; Communication (Thought Transfer); Conflict Resolution; Decision Making; Individual Power; Information Theory; Interaction Process Analysis; Nonverbal Communication; Problem Solving; Role Conflict; Self Concept |
| Abstract | Conflict is defined by the authors as a struggle over scarce status, power, and resources. They discuss the role of communication as one of the several strategies leading to conflict and as a potential strategy leading to conflict resolution. First, there is tacit communication, wherein the participants are engaged not in face-to-face interactions but in achieving a mutual goal; agreement, or success, is dependent on the interacting factors of culture and knowledge of the other's probable response. Second, there is implicit communication, the expression of intent to perform some act and the subsequent bargaining, which involves three methods of influence: persuasion, inducement, and constraint; the variables associated with conflict resolution include trust, defection, agreement, negotiation, and commitment. Finally, there is ideal explicit communication, showing confidence between the participants and correct interpretation of acts among the participants, and imperfect explicit communication, with attitudes of distrust and misinterpretations of acts among the participants. All three forms of communication interact with one another in almost every conflict situation. (RN) |
| Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
| Update | 2004/1/01 |
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