The Effect of Performance Support and Training on Performer Attitudes

Autor/in	Nguyen, Frank
Titel	The Effect of Performance Support and Training on Performer Attitudes
Quelle	In: Performance Improvement Quarterly, 22 (2009) 1, S.95-114 (20 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0898-5952
DOI	10.1002/piq.20047
Schlagwörter	Intervention; Job Performance; Performance Technology; Attitudes; Computer Assisted Instruction; Interviews; Questionnaires; Surveys; Web Based Instruction + Suchen Sie Ihr Suchwort? Work performance; Arbeitsleistung; Attitude; Einstellung; Verhalten; Computer based training; Computerunterstützter Unterricht; Interviewing; Interviewtechnik; Fragebogen; Survey; Umfrage; Befragung; Web Based Training
Abstract	While training has been a proven and heavily relied on intervention to impart job-enabling information to performers, its ability to have a positive effect on job performance has been demonstrated to diminish over time. One intervention that has been adopted by performance technologists to provide ongoing support is an electronic performance support system (EPSS). The study presented here examined the effect of EPSS and training on user attitudes. Results revealed that participants receiving only EPSS and those receiving training and EPSS had significantly higher attitudes than participants who received only training. Recommendations on how to best combine and implement these performance interventions based on these data are discussed. (Contains 3 tables and 6 figures.) (As Provided).
Anmerkungen	John Wiley & Sons, Inc. 111 River Street, Hoboken, NJ 07030-5774. Tel: 800-825-7550; Tel: 201-748-6645; Fax: 201-748-6021; e-mail: subinfo@wiley.com; Web site: http://www3.interscience.wiley.com/journal/117865970/home
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10