Literaturnachweis - Detailanzeige
| Autor/inn/en | Gamble, Paul R.; Keliher, Clare E. |
|---|---|
| Titel | Imparting Information and Influencing Behaviour: An Examination of Staff Briefing Sessions. |
| Quelle | In: Journal of Business Communication, 36 (1999) 3, S.261-79 |
| Sprache | englisch |
| Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
| ISSN | 0021-9436 |
| Schlagwörter | Communication Research; Communication Skills; Employer Employee Relationship; Higher Education; Interpersonal Communication; Organizational Communication; Staff Development; Supervisor Supervisee Relationship |
| Abstract | Examines a series of managerial briefings of staff in nine stores of a major electronics retail chain. Shows that managers were neither trained nor appraised on their briefings skills, prepared themselves indifferently, and made little use of techniques known to affect attentiveness and recall. Finds that the daily communication session appeared to have little impact on staff motivation or behavior. (SR) |
| Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
| Update | 2004/1/01 |
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