Paperwork Plus: Literacy Materials for the Service Industry. Hotel Edition.

Autor/inn/en	Bond, Judith; McGill, Teresa
Institution	Etobicoke Board of Education, Ontario.
Titel	Paperwork Plus: Literacy Materials for the Service Industry. Hotel Edition.
Quelle	(1994), (317 Seiten)Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; Monographie
Schlagwörter	Leitfaden; Unterricht; Lehrer; Compensation (Remuneration); Food; Foreign Countries; Fringe Benefits; Hospitality Occupations; Hotels; Housekeepers; Interpersonal Communication; Literacy Education; Monetary Systems; Occupational Safety and Health; Personnel Evaluation; Scheduling; Second Language Instruction; Staff Development; Teaching Guides; Transportation; Vocational English (Second Language); Work Environment; Workplace Literacy + Suchen Sie Ihr Suchwort? Lesson concept; Instruction; Unterrichtsentwurf; Unterrichtsprozess; Teacher; Teachers; Lehrerin; Lehrende; Abfindung; Kompensation; Lohnausgleich; Lebensmittel; Ausland; Sozialabgaben; Gastgewerbegehilfe; Interpersonale Kommunikation; Monetary system; Währungssystem; Occupational safety; Arbeitssicherheit; Personalbeurteilung; Disposition; Fremdsprachenunterricht; Personnel development; Personalentwicklung; Lehrerhandbuch; Verkehrswesen; Arbeitsmilieu
Abstract	The instructional materials are intended for use in teaching vocational English and English literacy to limited-English-speaking personnel in the hotel industry. They are designed for learners at three instructional levels, and address job-specific literacy tasks. An introductory section describes the materials and offers suggestions for multi-level grouping. Thirteen topical instructional units follow, each containing class activities and worksheets. A teacher's guide to activities and skills is included with each unit. Unit Topics include: introductions and exchanging personal information; hotel jobs; the workplace; schedules; housekeeping; working with food; health and safety; safety signs and labeling; transportation; service with a smile; money; performance; and fringe benefits. Appended materials include a resource guide, literacy skills inventory, facilitator's journal, and word cards. (MSE) (Adjunct ERIC Clearinghouse on Literacy Education)
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2004/1/01