The Relationship Between Grades and Academic Program Satisfaction Over Four Years of Study

Autor/in	Grayson, J. Paul
Titel	The Relationship Between Grades and Academic Program Satisfaction Over Four Years of Study
Quelle	In: Canadian Journal of Higher Education, 34 (2004) 2, S.1-34 (34 Seiten) PDF als Volltext (1); PDF als Volltext kostenfreie Datei (2) Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0316-1218
Schlagwörter	Program Effectiveness; Personality; Grade Point Average; Participant Satisfaction; Higher Education; College Students; Student Evaluation of Teacher Performance; College Faculty; Structural Equation Models; Student Attitudes + Suchen Sie Ihr Suchwort? Personalität; Hochschulbildung; Hochschulsystem; Hochschulwesen; Collegestudent; Fakultät; Schülerverhalten
Abstract	It is frequently assumed that the student experience, and, by implication, student program satisfaction, improves over the course of a university education. A four-year panel study of students at a large commuter university indicates some improvements in assessments of professor performance and GPA between first and fourth year; however, satisfaction with academic programs remains more or less the same across all four years of study. Structural equation modelling was employed to estimate the relationships among professor performance, GPA, and program satisfaction within, and between, each of the four years of study. Contrary to expectations based on some conventional models, it was found that students' assessments of professors were not affected by GPA; conversely, professor performance had little impact on GPA. By contrast, student satisfaction was related to both GPA and professor performance. The greatest predictor of students' program satisfaction, however, was neither GPA nor professor performance, but program satisfaction in the previous year. This finding suggests that underlying personality characteristics likely are more responsible for expressions of program satisfaction than either GPA or professor performance. (Contains 1 table, 4 figures, and 3 diagrams.) (Author).
Anmerkungen	The Canadian Society for the Study of Higher Education, P.O. Box 34091, RPO Fort Richmond, Winnipeg, MB R3T 5T5. Tel: 204-474-6404; Fax: 204-474-7561.
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10