Literaturnachweis - Detailanzeige
Autor/inn/en | Archer, Norm; Yuan, Yufei |
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Titel | Managing Business-to-Business Relationships throughout the E-Commerce Procurement Life Cycle. |
Quelle | In: Internet Research, 10 (2000) 5, S.385-95 |
Sprache | englisch |
Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
ISSN | 1066-2243 |
Schlagwörter | Business; Communication (Thought Transfer); Information Technology; Interaction; Relationship |
Abstract | Since the core of e-commerce is information and communications, support for managing customer relationships is available to those who know how to use it. Discusses how technology can be used to encourage and facilitate customer-business relationships. Shows through a customer relationship life cycle model how the management of related procurement functions in customer companies can adjust to take advantage of these relationships. (Contains 32 references.) (Author/AEF) |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |