Literaturnachweis - Detailanzeige
Autor/inn/en | Khanna, Monica; Jacob, Isaac; Yadav, Neha |
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Titel | Identifying and Analyzing Touchpoints for Building a Higher Education Brand |
Quelle | In: Journal of Marketing for Higher Education, 24 (2014) 1, S.122-143 (22 Seiten)Infoseite zur Zeitschrift
PDF als Volltext |
Sprache | englisch |
Dokumenttyp | gedruckt; online; Zeitschriftenaufsatz |
ISSN | 0884-1241 |
DOI | 10.1080/08841241.2014.920460 |
Schlagwörter | Higher Education; Universities; Marketing; Admission (School); Student Development; Alumni; Foreign Countries; Interviews; Questionnaires; Factor Analysis; India |
Abstract | In today's instantly interconnected world, sectors like higher education, which were once considered safe havens, are now being exposed to competitive forces. Education is an experiential service where the active involvement of both the service provider (higher education brand) and the consumer (student) is important. This research paper identifies 13 influencing touchpoints during the various stages of the educational journey--pre-admission stage, course stage and post-passing as alumnus stage. (As Provided). |
Anmerkungen | Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
Update | 2017/4/10 |