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InstitutionFurther Education Unit, London (England).
TitelAn Evaluation of Quality Circles in Colleges of FE. Planning Staff Development No. 7.
Quelle(1989), (5 Seiten)Verfügbarkeit 
Spracheenglisch
Dokumenttypgedruckt; Monographie
ISBN1-85338-111-X
SchlagwörterAdult Education; Colleges; Continuing Education; Outcomes of Education; Postsecondary Education; Problem Solving; Program Effectiveness; Program Implementation; Program Improvement; Quality Circles; Staff Development; United Kingdom (Great Britain)
AbstractQuality circles can be defined as small groups of employees who meet regularly to solve problems and to find ways of improving aspects of their work. Quality circles are based on western ideas, but developed in Japan. Well-established guidelines for quality circles include support from management, clear reasons for the program, support of unions, an enthusiastic facilitator, voluntary participation, adequate training for members, administrative considerations, evaluation, pilot studies, and recognition of achievements. Quality circles have been used at two colleges in Great Britain: Accrington and Rossendale College and Barnfield College. The differing experiences at the two colleges illustrate how quality circles might be used as an approach to staff development as well as a way of solving problems. There are common themes: the need for a facilitator for each circle; the need for the support of management, especially middle management; and a need for participants to feel that their recommendations would be considered by management and appropriate action taken. In both cases, quality circles are perceived to have contributed to the development of problem-solving and other skills that are applicable in other settings, especially for team-based and group activities, such as occur in staff-development workshops. (KC)
Erfasst vonERIC (Education Resources Information Center), Washington, DC
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