Reframing Michael Scott: Exploring Inappropriate Workplace Communication

Autor/in	Schaefer, Zachary A.
Titel	Reframing Michael Scott: Exploring Inappropriate Workplace Communication
Quelle	In: Communication Teacher, 24 (2010) 4, S.208-210 (3 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1740-4622
Schlagwörter	Group Discussion; Communication Skills; Discussion (Teaching Technique); Business Communication; Beliefs; Communication Strategies; Intercultural Communication; Organizational Communication + Suchen Sie Ihr Suchwort? Gruppendiskussion; Kommunikationsstil; Unternehmenskommunikation; Belief; Glaube; Kommunikationsstrategie; Interkulturelle Kommunikation
Abstract	Individuals who work in professional settings interact with others who may exhibit a variety of cultural beliefs and decision-making approaches. Page (2007) argues that cognitive diversity (i.e., how people approach and attempt to solve problems) is a vital asset in effective organizations. Michael Scott, who portrays the inept main character on the television show "The Office," constantly offends his employees with sexist, racist, and otherwise insulting comments as a "well-intended" motivational strategy. By taking on the role of manager, students discuss the implications of Michael's intentionality and reframe his ideas to create more effective outcomes. The point of this activity is to challenge students to reframe Michael Scott's remarks into more productive workplace communication. Depending on the course, the activity may lead to a class discussion about the relationship between framing ideas, cultural competence, and civil discourse. Discussions revolve around how these ideas are vital to the successful functioning of groups, organizations, and societies. A list of references and suggested readings is included. (ERIC).
Anmerkungen	Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10