Parents as Consumers: A Case Study of Parent Satisfaction with the Quality of Schooling

Autor/inn/en	Meier, Corinne; Lemmer, Eleanor
Titel	Parents as Consumers: A Case Study of Parent Satisfaction with the Quality of Schooling
Quelle	In: Educational Review, 71 (2019) 5, S.617-630 (14 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Meier, Corinne)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0013-1911
DOI	10.1080/00131911.2018.1465395
Schlagwörter	Foreign Countries; Parent Attitudes; Satisfaction; Parent Participation; Educational Quality; Elementary Education; School Culture; Parent School Relationship; Instruction; Classroom Techniques; Discipline; South Africa + Suchen Sie Ihr Suchwort? Ausland; Elternverhalten; Zufriedenheit; Elternmitwirkung; Quality of education; Bildungsqualität; Elementarunterricht; Schulkultur; Schulleben; Parent-school relationship; Parent school relationships; Parent-school relationships; Parent-school relation; Parent school relation; Eltern-Schule-Beziehung; Teaching process; Unterrichtsprozess; Klassenführung; Disziplin; Südafrika; Süd-Afrika; Republik Südafrika; Südafrikanische Republik
Abstract	In marketised school systems schools are financed by taxes and school fees, which effectively turns parents and children into consumers of education. This legitimises a claim to quality schooling. This paper deals with parent satisfaction with children's schooling and is based on a case study carried out at a public primary school with a predominantly white learner population in a middle-class neighbourhood. Results indicate that although parents expressed appreciation for the school, they identified specific weaknesses. Recommendations were made regarding the timing of surveys, the degree of teacher buy-in to this endeavour and the importance of using open-ended questions to gain an indication of parent satisfaction. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01