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Autor/inBerryman, Jennifer
TitelWhat Defines "Enough" Information? How Policy Workers Make Judgements and Decisions during Information Seeking: Preliminary Results from an Exploratory Study
QuelleIn: Information Research: An International Electronic Journal, 11 (2006) 4, (14 Seiten)
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Spracheenglisch
Dokumenttypgedruckt; online; Zeitschriftenaufsatz
ISSN1368-1613
SchlagwörterForeign Countries; Information Seeking; Government Employees; Public Sector; Policy Formation; State Government; Public Policy; Decision Making; Discovery Processes; Research Methodology; Semi Structured Interviews; Data Analysis; Context Effect; Problem Solving; Goal Orientation; Time Perspective; Stress Variables; Feedback (Response); Benchmarking; Scheduling; Evaluative Thinking; Data Collection; Australia
AbstractIntroduction: Reports findings from research in progress investigating judgment and decision making during information seeking in the workplace, in particular, the assessment of enough information. Characteristics of this judgment and the role of context in shaping it are framed against theories of human judgment and decision making. Method: Thirty-three semi-structured interviews were conducted with public sector policy workers in Australia. Two interviews were carried out, the first with individual participants and the second, a joint interview with two participants. Interviews were taped and transcribed and inductive data analysis carried out. Findings: Findings discussed in this paper focus on contextual factors that frame policy workers' judgment and decision making while information seeking, factors including ill-structured problems, shifting goals, time stress and action-feedback loops. Also revealed was the importance of developing a framework, against which the judgment of enough information can be made, and the fluid and iterative nature of these judgments. Conclusion: The contextual factors reported show similarities with those identified by naturalistic decision making researchers, suggesting this new field of decision theory has much to offer researchers into information seeking in context. (As Provided).
AnmerkungenThomas D. Wilson. 9 Broomfield Road, Broomhill, Sheffield, S10 2SE, UK. Web site: http://informationr.net/ir
Erfasst vonERIC (Education Resources Information Center), Washington, DC
Update2020/1/01
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