Intrusive Informing: Mentoring by Telephone. Research Report #11-90.

Autor/inn/en	Boyd, Vivian; und weitere
Institution	Maryland Univ., College Park. Counseling Center.
Titel	Intrusive Informing: Mentoring by Telephone. Research Report #11-90.
Quelle	(1990), (11 Seiten)Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; Monographie
Schlagwörter	Academic Achievement; Academic Persistence; Black Students; College Students; Counseling Services; Higher Education; Mentors; Program Effectiveness; School Counseling; School Holding Power + Suchen Sie Ihr Suchwort? Schulleistung; Collegestudent; Hochschulbildung; Hochschulsystem; Hochschulwesen; School counselling; Pädagogische Beratung
Abstract	This study attempted to decipher what happens to African American students during their sophomore year to make them disenchanted with their academic experience in their subsequent years and tested whether a supportive mentoring relationship can be developed over the telephone. Fulltime African American students (N=27) entering their second year with a cumulative grade point average between 1.5 and 1.9 inclusive participated in the study. Each was contacted by telephone four times during the year by an African American member of the Counseling Center staff. At each call, students were asked to discuss concerns or issues with which the caller might be able to help. Callers completed a record sheet after each call on which they indicated the content of the call, the attitude of the students, and any action plan. Most of the issues mentioned by students during their telephone calls were issues for which there were resources on campus. While rates of academic persistence and persistence in good standing did not differ significantly between the treatment group and nontreatment control group (N=30) in each of the four semesters subsequent to the initial semester of intervention, the treatment group showed higher retention and better academic standing than did the control group. The results, although not statistically significant, confirmed the feasibility of establishing a supportive mentoring relationship by phone. (ABL)
Erfasst von	ERIC (Education Resources Information Center), Washington, DC