Predictors of Satisfaction with Counseling: Racial and Ethnic Minority Clients' Attitudes toward Counseling and Ratings of Their Counselors' General and Multicultural Counseling Competence

Autor/in	Constantine, Madonna G.
Titel	Predictors of Satisfaction with Counseling: Racial and Ethnic Minority Clients' Attitudes toward Counseling and Ratings of Their Counselors' General and Multicultural Counseling Competence
Quelle	In: Journal of Counseling Psychology, 49 (2002) 2, S.255-263 (9 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	0022-0167
Schlagwörter	Guidance Centers; Counseling Services; Higher Education; College Students; Student Attitudes; Intercultural Communication; Cultural Differences; Participant Satisfaction; Minority Groups; Prediction; Counselor Client Relationship; Student Personnel Services; Counselors; Counselor Characteristics; Mental Health; Measures (Individuals); Interpersonal Competence + Suchen Sie Ihr Suchwort? Guidance center; Counseling center; Counseling centers; Beratungsstelle; Hochschulbildung; Hochschulsystem; Hochschulwesen; Collegestudent; Schülerverhalten; Interkulturelle Kommunikation; Kultureller Unterschied; Ethnische Minderheit; Vorhersage; Counselor; Counsellor; Counsellors; Berater; Psychohygiene; Messdaten; Interpersonale Kompetenz
Abstract	One hundred twelve college students of color who sought and terminated mental health treatment at their campus counseling center were asked to indicate their (a) attitudes toward counseling, (b) ratings of their counselors' general counseling competence, (c) ratings of their counselors' multicultural competence, and (d) satisfaction with counseling. Results revealed that these students' counseling attitudes and perceptions of their counselors' general and multicultural competence each accounted for significant variance in their satisfaction with counseling. Of particular note was the finding that racial and ethnic minority clients' ratings of their counselors' multicultural counseling competence explained significant variance in satisfaction ratings beyond the variance previously accounted for by their general counseling competence ratings. Moreover, results revealed that clients' ratings of their counselors' multicultural counseling competence partially mediated the relationship between general counseling competence ratings and satisfaction with counseling. (Author).
Anmerkungen	American Psychological Association. Journals Department, 750 First Street NE, Washington, DC 20002-4242. Tel: 800-374-2721; Tel: 202-336-5510; Fax: 202-336-5502; e-mail: order@apa.org; Web site: http://www.apa.org/publications
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10